Insurance

1. Is car insurance included in the export process?
   • No, insurance is not included in the export process. However, we can assist you in arranging export-specific insurance if needed.
2. Can I get export-specific insurance coverage for the car?
   • Yes, we can connect you with insurance providers who specialize in export coverage to ensure your vehicle is protected during transit.
3. Do I need to arrange my own insurance in the destination country?
   • Yes, you will need to arrange for insurance once the car arrives in your country, as export coverage typically ends at the destination port.

Warranty

1. Does the car come with an international warranty?
   • Some cars come with an international warranty valid in specific countries. Please check with us for details regarding your selected vehicle.
2. Will the manufacturer warranty remain valid after export?
   • This depends on the manufacturer’s policy. Some warranties are region-specific and may not apply outside the UAE.
3. Do you provide additional warranty options for exported cars?
   • Yes, we offer extended warranty packages that can cover your car internationally. Contact us for details.

Payment and Currency

1. What currencies do you accept for payment?
   • We accept AED, USD, and EUR. For other currencies, payment may be subject to exchange rates and additional fees.
2. Do you offer currency exchange services?
   • No, we do not provide currency exchange, but we can recommend reliable services.
3. Are there additional fees for international payments?
   • Any bank transfer or international payment fees will be borne by the buyer.

Installments

1. Can I buy a car on installments and still export it?
   • Cars under installment plans cannot be exported until the loan is fully settled.
2. Are there restrictions on exporting a car purchased through financing?
   • Yes, financed cars must have all payments completed and a clearance certificate obtained before export.
3. What happens to the remaining payments if I export a financed car?
   • The outstanding loan must be paid in full before the car can be exported.

Procedures and Required Documents

1. What documents are needed to export a car from UAE?
   • Required documents include a valid ID or passport, proof of purchase, and export clearance certificate.
2. How long does it take to process the export documentation?
   • Typically, it takes 3-5 business days to process the export documentation.
3. Can you handle the paperwork on my behalf?
   • Yes, we offer a full-service option where we handle all export-related paperwork for you.

Shipment Time Frame

1. Who handles the customs clearance process?
   • We handle the customs clearance in the UAE and provide all necessary documentation for you to clear customs in your destination country.
2. Are there any taxes or duties I need to pay in the UAE?
   • Exported vehicles are typically exempt from UAE VAT, but there may be other charges depending on the destination.
3. Will you assist with customs documentation for the destination country?
   • Yes, we provide guidance and can prepare necessary export documentation. However, you may need a local customs broker in your country.

Export Destinations

1. Do you export cars to all countries?
   • We export to most countries worldwide, subject to local import regulations.
2. Are there any restrictions for exporting cars to certain countries?
   • Some countries have specific restrictions or additional requirements. We can provide guidance for your destination.
3. Can you assist with export-specific requirements for my country?
   • Yes, we are familiar with export regulations in many countries and can help ensure compliance.

Customs

1. Who handles the customs clearance process?
   • We handle the customs clearance in the UAE and provide all necessary documentation for you to clear customs in your destination country.
2. Are there any taxes or duties I need to pay in the UAE?
   • Exported vehicles are typically exempt from UAE VAT, but there may be other charges depending on the destination.
3. Will you assist with customs documentation for the destination country?
   • Yes, we provide guidance and can prepare necessary export documentation. However, you may need a local customs broker in your country.

1. Do you have branches across the UAE?
   • Yes, we have branches in major cities across the UAE. Contact us for the location nearest to you.
2. Are there branches in other countries I can visit?
   • Currently, we only operate in the UAE but collaborate with agents in several countries.
3. Is there a customer support team available internationally?
   • Yes, our international support team can assist you with any queries related to your export.