Beyond Autos — Dubai, UAE
Export Farizon SV Panel to Ethiopia
Farizon provides a manufacturer warranty on the SV Panel electric panel van covering defects in materials and workmanship. The standard warranty term is three years or 150,000 kilometres, whichever comes first, measured from the vehicle's in-service date. Battery and electric powertrain components—including the traction battery, electric motor, and onboard charging system—are typically covered under the same three-year, 150,000 km umbrella, though Farizon recommends checking your warranty booklet for any component-specific limitations on battery degradation thresholds.
Farizon's warranty is recognised globally, including Ethiopia. When you import a new SV Panel directly from the Jebel Ali Free Zone in Dubai, the vehicle arrives with its factory warranty intact and valid from the date of first registration. However, Ethiopia's Farizon service network is developing; authorised service centres in Addis Ababa and select regional hubs will honour factory warranty claims on import vehicles provided you present your original export documentation, VIN plates, and warranty booklet. Some claims may require coordination with Farizon's regional support office. We recommend confirming the nearest authorised service point before taking delivery.
To initiate a warranty claim, visit an authorised Farizon service centre with your original export invoice from Beyond Autos, the vehicle's warranty booklet, and proof of purchase. The service centre will diagnose the defect and contact Farizon's regional office to confirm coverage. Repair turnaround typically ranges from 5 to 15 working days, depending on parts availability and the complexity of the repair. For significant claims or battery-related issues, expect coordination with Farizon's centralised engineering team.
Warranty coverage is voided if the vehicle has been modified with non-OEM electrical components, undergone unauthorised repairs at non-franchised workshops, missed scheduled service intervals at authorised centres, or suffered damage from accidents or misuse. Operating the vehicle outside its rated ambient temperature or humidity range, or using non-standard charging equipment, may also void battery-related claims. Always service at an authorised Farizon centre to maintain eligibility.
